Does TaxCloud keep track of whether an item is taxable or not?

Yes. Your shopping cart application or e-commerce platform will ask TaxCloud for the correct sales tax amount when your customers check out. As part of this request, your system sends TaxCloud what’s known as a Taxability Information Code (TIC) for each item in the shopping cart. TaxCloud checks the TIC against the buyer’s location to determines if the item is subject to sales tax at that location. If so, TaxCloud's API returns the correct tax amount.

Please be sure to assign a TIC to each product in your store so TaxCloud can apply the appropriate taxability information. If you’re not sure how to do this, please see your shopping cart or order management website. More information is also available here: https://taxcloud.com/tic/

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