How does TaxCloud calculate tax when there's no shipping address?

When no shipping address is supplied—for instance, when a digital product is purchased for downloadTaxCloud checks for other information that is available. The exact information we check for and the order in which we look for them is different for different states, but usually, if there’s no shipping address, the sales tax rate is based on the customer’s billing address.

 

All this happens behind the scenes, so if you’re a retailer selling digital goods, you don’t need to do anything differently.

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