How does TaxCloud handle returns and partial returns?

Your shopping cart or order management system should allow you to handle merchandise returns and other adjustments to existing orders through your cart admin panel. Once you create a return or partial return, your cart communicates with TaxCloud and TaxCloud credits your account for the sales tax originally paid on the returned or refunded amount.

You can view the details of a return on your “Transactions” page, where it will appear within the original order. Returns are highlighted in red.

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